Common questions, answered directly.
Pricing, what's included, and how far ahead to book.
Pricing & Coverage
Is your pricing transparent?
Yes. You'll get a clear estimate before the move based on what you tell us, and we confirm final pricing before the crew starts — no surprise line items on moving day.
Are you insured? Can you provide a Certificate of Insurance (COI)?
We're finalizing our insurance coverage — contact us directly for our current status and any documentation your building or property manager needs.
Full-Service & Packing
What's included in a full-service move?
Packing, loading, transport, unloading, unpacking, furniture assembly, and disposal of what you're leaving behind — one visit, start to finish.
Do you provide packing materials?
Yes. We supply boxes, tape, and protective wrap sized for what you actually own, whether you want full-service packing or just the materials to do it yourself.
What happens to items I don't want to keep?
Add junk removal to any move and we'll clear out furniture and belongings you're leaving behind, responsibly, at the same time we move what's coming with you.
Booking & Availability
How far in advance should I book my move?
We recommend 2–3 weeks out for local moves and 4–6 weeks out for long-distance moves, especially in summer. Shorter notice can often be accommodated — call to check availability.
Do you offer same-day or last-minute moves?
Often, yes, for both residential and commercial moves. Call us directly to check crew availability.
Service Area
What areas do you serve?
Core Vancouver, the North Shore, Burnaby and the Tri-Cities, and south of the Fraser, including Surrey, Langley, Maple Ridge, and Abbotsford. See the full Service Areas page.
Do you handle long-distance moves outside BC?
Yes. Long distance is half of what “LL” stands for — we move households to and from anywhere in Canada with the same crew and standard of care as a local move.
Still have a question?
Call us directly, or start your free estimate — it takes about a minute.
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